Privacy Policy

Your privacy is paramount to Alaafia Clean. This policy outlines how we collect, use, and protect your personal data in compliance with relevant data protection regulations.

1. Introduction and General Terms

Alaafia Clean ("we," "us," or "our") is committed to protecting your privacy when you use our services or interact with our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website alaafia.clean, use our cleaning services, or engage with us in other ways. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

  • Visit our website
  • Fill out a contact or booking form
  • Subscribe to our newsletter
  • Request a quote
  • Communicate with us via phone, email, or social media
  • Engage our cleaning services

The types of personal identifiable information we may collect include:

  • Personal Data: Name, address, email address, phone number, and other similar contact data.
  • Payment Data: Details necessary to process payments for our services (e.g., credit card information, billing address), though this is often handled by secure third-party payment processors.
  • Service Data: Information about the services you request, your preferences, property details relevant to cleaning, and scheduling information.
  • Technical Data: IP address, browser type, device type, operating system, referring URLs, access times, and how you use our website.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

  • Process and manage your booking requests and provide our cleaning services.
  • Send you administrative information, such as service confirmations, invoices, and updates.
  • Respond to your inquiries, comments, and requests.
  • Improve our website and services through analytics and feedback.
  • Communicate with you about promotions, special offers, and new services that may be of interest to you, in accordance with your marketing preferences.
  • Comply with legal obligations and resolve disputes.
  • Prevent fraudulent transactions and monitor against theft.

4. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., payment processing, email delivery, hosting services, customer service).
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: We may disclose your information when legally required to do so, to enforce our site policies, or protect ours or others' rights, property, or safety.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include using secure servers, firewalls, and encryption. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and obtain a copy of your personal data.
  • The right to request correction of inaccurate personal data.
  • The right to request erasure of your personal data.
  • The right to object to the processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.

To exercise any of these rights, please contact us using the details provided below.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the site and improve your experience. When you access our website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

8. Third-Party Websites

Our website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Alaafia Clean
17 Awolowo Road, Block C, Suite 201
Ikoyi, Lagos, 101233, Nigeria
Phone: +234 809 234 5678
Email: [email protected]

Last Updated: October 26, 2023